Privacy policy

This “PT. Umeken OEM Indonesia” website (hereinafter referred to as the “Website”) is operated by PT. Umeken OEM Indonesia (hereinafter referred to as the “Company”). If you are using this website (“User”), we hope you take the time to read it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, you may immediately stop using our Services.

When you visit our website https://umeken.co.id/ (“Website”), and more generally, use any of our services (“Services”, which includes the website), the company is committed to protecting the privacy of our website users. This privacy policy explains how we collect, use, and protect your personal information.

This privacy notice applies to all information collected through our services (which, as described above, includes our website), as well as any related services, sales, marketing, or events

1. Information we collect directly from you

We collect information that you provide directly to us, such as when you register an account on the Website, our branded trading website, or otherwise interact with us. The types of personal data that we may collect directly from you include:

Contact information, such as your name, country of origin, gender, email address, mobile phone number, company name, and profession;
Address, such as street name, area, city, state, and country.

2. Purposes of Information Collection

We collect your personal information to:

Provide the services and products you request
Send you information about our products and services
Improve the quality of our services
Conduct statistical analysis

3. Use of Information

We use your personal information to:

Provide our products and services to you
Allow you to purchase the products and services offered, including creating an account for checkout purposes;
Facilitate your transactions with us;
Manage your account with us;
Send you product samples and/or products;
Provide you with personalized consultations (whether in person or remotely), and manage appointments relating to you;
Respond to your inquiries or feedback;
Manage the administration and operations of our business;
Prevent and detect fraud and any unlawful use of our platform;
Ensure business and disaster recovery (such as backing up data);
Engage third party business partners and data processors (whether located locally or overseas) for the purposes set out in this section;
For document and data retention or storage, record keeping, statistical analysis, internal reporting and research purposes;
To prevent, detect and investigate crime and analyse and manage commercial risks, or any complaints made by you;
To comply with applicable legal requirements, relevant industry standards and our policies or to assist law enforcement and investigations by governmental and/or regulatory authorities;
To process payments or credit transactions;
Any other purpose for which you provide any information; and
Any other purpose reasonably related to the above or to the performance of our obligations in connection with or in connection with the provision of our product and service offerings to you.

Where we need to entrust personal information we hold to business partners, for example by outsourcing work involving the handling of personal information, we will carefully select trusted business partners and enter into contracts that require them to handle that information in the manner specified by us.

4. Sharing of Information

We manage personal information in a proper manner. In principle, we do not disclose or provide personal information to third parties without the permission of the person concerned, unless required by law.

5. Ensuring accuracy and security

We maintain the personal information we hold in an accurate and up-to-date form, take steps to prevent leakage, loss, or damage to personal information, and implement corrective measures if such incidents occur.

6. Complaints and Consultations on Personal Information

If you contact our responsible contact person, we will promptly respond to your complaints and consultations regarding the handling of personal information. If you have any questions or concerns about our privacy policy, please contact us:

PT. UMEKEN OEM INDONESIA

Cenntenial Tower, 29th Floor, Unit D-F,
Jl. Jendral Gatot Subroto Kav. 24-25, Kelurahan Karet Semanggi, Kec. Setiabudi, Kota Adm. Jakarta Selatan, Provinsi DKI Jakarta, 12930 Indonesia

Phone : 021-5091-9791
Email : Info@umeken.co.id

By using our website, you consent to this privacy policy.

7. Changes to Privacy Policy

We may change this Privacy Policy from time to time. If we do, we will post the updated policy on the site. You should periodically review our current privacy policy to stay informed about our personal data processing practices.

8. Other

Applicable Laws

This privacy policy shall be governed by and construed in accordance with the laws of the Republic of Indonesia.